Three Eyes Solutions ("Three Eyes Solutions", "we", "us", or "our") respects your privacy and is committed to protecting personal information that we process through our websites, applications, software platforms, APIs, communication services, and other digital services.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you use our services.
By accessing or using a Three Eyes Solutions service, you acknowledge that you have read and understood this Privacy Policy.
Three Eyes Solutions is a technology and software development business providing digital services, including:
Different Three Eyes Solutions products may process different categories of information depending on their functionality.
Depending on the service you use, we may collect the following information.
This may include:
We only request information that is reasonably necessary for the relevant service.
Depending on the application, we may collect information relating to:
The exact information collected depends on the particular Three Eyes Solutions service being used.
Some Three Eyes Solutions applications may integrate with Meta platforms, including the WhatsApp Business Platform.
Where a user communicates with a business through WhatsApp, information may be processed through Meta's services in order to facilitate communication.
This may include:
Three Eyes Solutions processes such information only for legitimate business purposes, such as:
We do not sell WhatsApp message content or customer information to third parties.
Your use of WhatsApp is also subject to WhatsApp's own terms and privacy policies.
We may use personal information to:
We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
Some Three Eyes Solutions applications are business-to-business systems.
Where a business uses our software to store information about its customers, employees, policyholders, beneficiaries, or other individuals, the business may determine why that information is collected and how it should be used.
In such circumstances, Three Eyes Solutions generally acts as a technology/service provider processing information on behalf of the business.
The business remains responsible for ensuring that information entered into the system is collected and processed lawfully.
We do not sell personal information.
We may disclose or provide access to personal information where reasonably necessary to:
Third-party service providers are expected to process information only for legitimate purposes related to the services they provide.
Our services may integrate with or link to third-party services, including platforms used for:
These third parties may have their own privacy policies and terms.
Three Eyes Solutions is not responsible for the privacy practices of independent third-party services.
Where applicable, users should review the privacy policies of those services.
We take reasonable technical and organizational measures to protect personal information against:
Security measures may include access controls, authentication mechanisms, secure communications, server security, logging, monitoring, and other appropriate safeguards.
However, no internet-based system can be guaranteed to be completely secure.
Users are responsible for protecting their account credentials and should immediately notify us if they believe their account has been compromised.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
Retention periods may differ depending on the type of information and the service involved.
Where information is no longer required and there is no legal reason to retain it, we may delete or securely dispose of it.
Subject to applicable law, you may have rights relating to your personal information, including the right to:
Where information is controlled by one of our business customers, requests may need to be directed to that business.
Users may request deletion of their account or personal information where applicable.
Requests can be submitted using the contact details provided below.
We may need to retain certain information where required by law, necessary to resolve disputes, prevent fraud, enforce agreements, or maintain legitimate business records.
Where deletion is requested, we will process the request within a reasonable period and in accordance with applicable legal requirements.
Our services are generally intended for businesses and individuals who are legally permitted to use the relevant service.
We do not knowingly collect personal information from children for purposes unrelated to the operation of our services.
If a parent or guardian believes that a child has provided personal information to us without appropriate authorization, they may contact us so that we can investigate and take appropriate action.
Our websites and applications may use cookies or similar technologies to:
Users may be able to control cookies through their browser or device settings.
Disabling certain cookies may affect the functionality of some services.
Some service providers or infrastructure used by Three Eyes Solutions may process information outside the user's country.
Where personal information is transferred or processed internationally, we take reasonable steps to ensure that appropriate safeguards are applied in accordance with applicable data protection requirements.
Three Eyes Solutions operates in South Africa and seeks to comply with applicable South African data protection requirements, including the Protection of Personal Information Act (POPIA) where applicable.
We aim to process personal information lawfully, fairly, and transparently and only for legitimate and appropriate purposes.
We may update this Privacy Policy from time to time.
When significant changes are made, we may provide notice through our website, applications, email, or other appropriate communication channels.
The "Last Updated" date at the beginning of this Privacy Policy indicates when the policy was most recently updated.
Continued use of our services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, subject to applicable law.
If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact us.
Three Eyes Solutions
Website: https://threeyesolutions.co.za
Email: info@threeyesolutions.co.za
Country: South Africa
For privacy-related requests, please include enough information for us to identify the relevant account, service, or request.
This Privacy Policy also applies to personal information processed through Three Eyes Solutions applications and integrations with Meta technologies, including WhatsApp Business Platform, where applicable.